If you’re an avid fan of the television drama “The Good Wife,” you
may sometimes wonder what it’s like to work for a large legal firm. Yes, the
hours do seem long and grueling, yet there’s that attraction of a high salary
plus the glamor of high-profile litigation and courtroom challenges. I will
admit that television does a fair job of portraying the ambiance of large legal
practices, but as they say, the devil is in the details.
Here in Seattle, a partner in a larger firm must generate about
$200,000 of billable hours just to cover overhead costs — associates,
paralegals, secretaries and office leasing — before he or she starts yielding
any individual profit. That’s a lot of financial posturing for the luxury of
serving a larger practice with staff and office overhead. Still, bigger firms
do provide valuable training for attorneys just beginning their careers. They
learn the practice of law in their chosen niche or specialization, and they
gain valuable experience in developing a clientele base.
My legal career, too, essentially began in a large firm, but I
felt somewhat trapped in a field of practice that was heavily litigious and
full of conflict. I didn’t like the combative nature of the litigation process,
and I really felt I would be happier if I were working with people to avoidproblems in the first place, rather than solving them later down the road. So I
approached my litigation clients, informing them of my decision to leave the
firm and go “solo.” Basically, I said, “I want to help you grow as a business
and be successful in business. You’ve hired me before to defend you in
litigation. Why not consider me as your business attorney?” With this
convincing premise, I hit the ground running with no interruption in business
activities or income and have never looked back!
Having the freedom and independence as a solo practicing attorney
is truly incredible. In one sense, you are tied to your practice because you must
be available 24/7 for clients, but your workday is your own. You can create the
hours that you work and the hours that you don’t. Although my work day may often
be interrupted with phone calls or emails from clients, I also have the
flexibility to work 12 or 13 days straight and then take a week off. More
importantly, I’m able to balance my personal lifestyle with the enjoyment of my
practice by working from several different locations, including Seattle and Whistler, British Columbia. I have done that since the
2010 Olympics, when I served as a volunteer for the event and realized that I
could practice effectively from both locales with some help of modern
technology.
Over the last five years of operating my solo practice, I’ve
encountered other attorneys, too, that have successfully established their own
practices with better incomes, leaving behind the larger high-profile firms and
their overhead pressures. Why not? A big office tower with high-figure floor
rents and maintenance costs is no longer necessary to practice law. Technology
has revolutionized the legal marketplace. All you need is a desktop or laptop computer,
a printer, a scanner and some mobile communication equipment, and your office
can be any size anywhere, even at home. And when scheduling clients, you now
have the flexibility of visiting their offices. In fact, I actually think
clients are more appreciative of the fact that an attorney is willing to come
to them on their turf. Instead of being preoccupied with billable hours at high
rates, clients can now develop more cost-effective business relationships withtheir attorneys, where they feel more like partners rather than line items on a
profit statement.
Even today I’m still surprised when new clients tell me of their
disappointment with previous attorneys who were not responsive in returning
phone calls or emails, or who scheduled meetings and then failed to show. I
don’t understand it, especially with all the modes of communication technology
available. Moreover, this behavior delivers a poor impression of the legal
profession to the public. What are these attorneys thinking? Success only
prevails when clients are serviced in a respectful manner. If we can provide
this service to our clients from our home offices, so much the better.
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