As a responsible member of the legal profession, I sometimes
have to remind clients of the value in preventing disputes before they escalate
into something more serious. And one of the most effective ways for businesses
to be proactive in avoiding unnecessary legal risk is to periodically
self-examine their organizational structure and operations, to safeguard their compliance with state and federal employment laws.
An area of compliance often vulnerable to legal
repercussions is the typical employee file. What information are you or your
human resources department storing in these files, and how is this information
organized? Although common practices may suggest that one umbrella file for
each employee containing all data is the most centralized solution, that
approach may not legally satisfy some compliance standards. For instance, did
you know that the Health Insurance Portability and Accountability Act of 1996
requires companies to maintain separate files for employees regarding their
health insurance benefits package and medical history? Unfortunately, some
businesses could inadvertently be sharing this data in the same file with
general information relating to hiring agreements, performance evaluations and
disciplinary actions. As a side note, it’s also a good idea to know the time
expiration statutes for retaining employee documents within your state.
Another compliance pitfall is Form I-9: Employment
Eligibility Verification, which is issued by the U.S. Department of Homeland
Security, containing citizenship and immigration information. Aside from errors
in completing these forms, I have sometimes observed vulnerabilities in the
security and storage of these documents. As with maintaining separate health
insurance and medical history files for each employee, I suggest that I-9 forms
be placed in secure binders and locked in storage. I also recommend that these
documents be electronically scanned for backup purposes and stored in separate,
secure locations. I might note, too, that there are paperless methods for
completing I-9s and safely storing them off-site.
Company
pension and retirement investment reforms over the last decade have also
introduced new areas for compliance. Today, you must assure your employees they
are receiving updated, clear reporting of their vested financial benefits. This
not only requires proper documentation, but it also calls for opening lines of
communication that are easy for employees to comprehend. They should always
have access to business financial advisers to explain any concerns and answer
questions regarding their benefits.
Businesses
also occasionally overlook another compliance detail: the displaying of posters
pertaining to U.S.
labor laws. Although it’s easy to forget this small task, these posters are
mandatory and must be placed in conspicuous workplace areas where they can be
easily viewed by employees. Similar posters issued to certain organizations by
the Occupational Safety and Health Administration and other state and federal
agencies also usually fall under the same mandatory rules for compliance.
Finally,
have you reviewed or updated your employee handbook lately? I can’t stress
enough the importance of maintaining and disseminating this informational guide
to everyone in your organization, including high-level management. If you
represent a smaller organization, one that doesn’t have a formally published
handbook, your employees or co-workers should have an alternative access to
pertinent information, such as your organizational mission and values,
performance goals and objectives, use of company resources for personal use,
standards of conduct and behavior, and disciplinary and termination policies. A
well-designed handbook that is regularly updated for employee orientation,
retention, and development and training serves as a valuable tool in lowering
the risk of company liability in the event of an employee lawsuit.
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